Delivery Information

Processing Time

Every single dress made at i3tang.com, whether standard size or custom fit, is made to order. This is done to provide our customers with as many options for our products as possible. Plus size or petite, bright orange or cool champagne, we can make a dress to fit your size and style. Also, this way we are able to accommodate certain special requests. If you have any requests, be sure to contact us to see if your request is possible.

Since every dress is made to order, tailoring time needs to be figured into the waiting time between ordering and receiving your dress. Depending on the style of the dress, the tailoring time could be anywhere from 10 days for a basic dress to 15 days for our most ornate wedding gown. Simply check the product description of the dress you're interested in for the specifics, and keep in mind that we provide rush order service for all products.


Rush Order Service

We provide rush order service for all products, and will only charge once the rush fee per order, even though there are 2 or more products in one order. If there is a rush order, we strongly suggest you to contat us before place order to avoid error estimates. If you need the dress before a particular date, please kindly specify it in the order note area when checking out.


Shipping Method

DHL, UPS, TNT, ARMX, etc. We always use the fastest and the most appropriate shipping method that can be tracked online, but the exactly express delivery is determined at random by country.


Customs Duty

In consideration of our customers' benefit, we are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control we can't guarantee no tax fee and will not bear any tax fee. All the fees possibly arising out of customs clearance are not covered under the Free Shipping provision.

Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.
APO/FPO/DPO Shipping

We apologize that P.O. Boxes and military addresses(APO, FPO) cannot be delivered.


Shipping Enquiry

After a commodity has been shipped, we will send the "logistics waybill number" to your mailbox. You may also log in to "My Order" to check the logistics waybill number, and enquire about the distribution progress based on this number.
Locations we ship to

Now we support 130+ countries worldwide, we employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely, more and more countries will be supported later.

Please refer to the chart below to check if we ship to your country, if not, please contact us for help.